What is care coordination?
Care coordination helps a person with a serious mental illness to find and utilise a range of different services that will aid their treatment and facilitate their recovery.
It involves bringing together all the significant people in the person’s life – from their health care providers such as GP and/or psychiatrist through to allied health workers (like psychologists), their carers and family members.
Care coordination ensures all the necessary people are aware of the needs of the person with the mental illness and working collaboratively to ensure the best outcomes for them. It is working towards ensuring none of their needs fall through the cracks.
The Plus Social team is a multidisciplinary team of mental health nurses, occupational therapists and social workers who have a sound knowledge of, and relationships with, support providers in the community. They will help identify and link people to the right services based on their individual needs and interests.
Importantly, Plus Social service specialists have the time to provide one-to-one support to their client, ensuring they are able to really understand the person’s circumstances, the potential impacts of those and how to best address them from a psychosocial perspective. They will work with their client to identify their unmet needs and then coordinate, facilitate and integrate them into their overall mental health management plan.
Our service specialists provide flexible access options and will liaise with clients to find the best place to meet to ensure they feel comfortable, whether that be at home, in the community or at their GP’s practice.