About the program

Psychological Access+ provides patients with assistance for short-term intervention.

Operating in Northern Sydney, the service is primarily for people who have difficulty accessing appropriate mental health (including psychology) support due to financial or other circumstances.

A range of services are available for people with mental illness, drug and alcohol issues or who are at risk of suicide or self-harm.

Psychological Access+ mental health professionals include psychologists, social workers, mental health nurses, occupational therapists and Aboriginal and Torres Strait Islander health workers with specific mental health qualifications.

GPs will continue to play the central role in the provision and coordination of physical and mental health care within the primary care setting.

Who is eligible?

Patient eligibility for services include, but are not limited to:

  • People at risk of suicide, or having suicidal thoughts
  • People experiencing, or at risk of, homelessness
  • Children and young people
  • Women who are pregnant or have a child under 12 months of age and experiencing perinatal depression
  • People with intellectual disability and co-occurring mental illness
  • People with personality disorders
  • People at risk of, or experiencing, an eating disorder
  • People from culturally and linguistically diverse (CALD) backgrounds
  • Aboriginal and Torres Strait Islander people
  • LGBTQI+ people
  • People living in rural and remote communities.

Services available

Psychological Access+ provides access to a range of services, including:

  • Telephone or Skype counselling and guided self-help for people at risk of mental illness
  • Individual counselling provided by a mental health professional for people with mild to moderate mental illness.

Health professionals: If you would like to apply to be an approved Psychological Access+ provider, click here to send us an email and we will be in contact with you within two working days.

How to access Psychological Access+

To access the service, a GP or medical specialist must make a referral.

GPs or medical specialists can create a Mental Health Treatment Plan in consultation with the patient, which should then be provided to the Better Mental Health Hub, managed by the North Sydney Primary Health Network (NSPHN). After this, Primary & Community Care Services (PCCS) will link the patient to a clinician who will contact them to arrange an appointment.